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RETURN POLICY
Last updated July 01, 2020
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within fifteen (15) days of the delivery date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please email to your private sales manager to obtain a Return Merchandise Authorization (RMA) number and Return Address. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the certain address.
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. You may also use the prepaid shipping label enclosed with your package. 
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least fifteen (10) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your Paypal account, depending on the Paypal company. We will notify you by email when your return has been processed.
EXCEPTIONS
The following items cannot be returned or exchanged: 
Damaged items and used items   
  For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange. 
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
+1 (571) 489-0103 
info@fondmart.com